One of iOS 8’s biggest pain points just earned Apple a class action lawsuit

One of iOS 8’s biggest pain points just earned Apple a class action lawsuit

Storage was one of the most annoying issues with the iOS 8 update for many users, who discovered they were not able to download and install the update directly on an iOS device because they did not have enough free storage available. Apple has not fixed this particular issue in subsequent iOS 8 updates. Furthermore, even on brand new devices, depending on how much on-board storage they offer, iOS 8 might take up the bulk of a device’s memory. SiliconBeat reports that a class action suit has already been filed against the company on these storage-related matters.

Apple is accused of not informing users about how much storage iOS 8 will consume on an iOS device when a purchase is made — the software can take up as much as 23.1% of the storage on some devices — and the company is then said to encourage users to purchase more storage space through iCloud.

“Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,” the complaint reads.

“We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously,” Cuneo Gilbert & Laduca lawyer William Anderson said.

The plaintiffs want damages and changes to Apple’s policies under California state law.

On the other hand, other mobile device makers have also been criticized in the past for not clearly disclosing how much free storage space is available on their phones and tablets.

VIA:

MACRUMORS

SOURCE:

SILICONBEAT